Privacy Policy
Your trust matters. Here's how we protect your data.
1. What We Collect
When you place an order, we collect your name, email address, shipping address, and phone number — only what is necessary to fulfill your order and provide customer support.
We do not collect or store credit card numbers. All payments are processed securely through PCI-compliant third-party payment gateways.
2. How We Use Your Information
Your information is used solely for:
- Processing and shipping your orders
- Sending order confirmations and tracking updates
- Responding to your customer service inquiries
- Sending promotional emails only if you opt in
We will never sell, rent, or share your personal information with third parties for their marketing purposes.
3. Data Security
We implement industry-standard security measures to protect your personal information. Our website uses SSL encryption to ensure all data transmitted between your browser and our server remains private.
Your account information is password-protected. We recommend using a strong, unique password and never sharing it with others.
4. Cookies
Our website uses essential cookies to maintain your shopping cart and session. We also use analytics cookies (Google Analytics) to understand how visitors interact with our site — this data is anonymized and cannot identify you personally.
You can disable cookies in your browser settings at any time, though this may affect site functionality.
5. Children's Privacy
Our products are designed for children, but our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time
- Request that we stop processing your data
To exercise any of these rights, contact us at hello@hansybay.com.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes constitutes acceptance of the updated policy.
Last updated: June 25, 2026.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hello@hansybay.com
Website: hansybay.com/contact/