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Questions about shipping, wheels, or your order? Reach out anytime.
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Get in Touch
We'd love to hear from you! Whether you have a question about sizing, shipping, the removable wheel design, or how to recharge the 7-color LED lights, our friendly support team is ready to help. For fastest help, include your order or product details so we can route you to the right specialist.
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Location
United States
Response Time
We reply within 24 hours on business days
Our US-based support team is ready to help with sizing guidance, wheel removal instructions, LED battery care, returns, and anything else about your HANSYBAY roller shoes. We reply to every message within 24 hours on business days—usually much faster.